If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 15 days of receipt .
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge.
Please call us on +62 9 8205302 to receive a Returns Authorisation Number and mention this authorisation number with the return.
Goods will only be accepted for return if they are despatched within 15 days of delivery, unless we have notified you otherwise.
Alternatively, if preferred, we will exchange the item.
- The goods are your responsibility until they reach us. Therefore for your own protection we recommend that you use a delivery service that insures you for the value of the goods.
- Refund or credit will be issued as soon as your return has been received and processed. Refunds will be credited in the same form as the original payment.
- Delivery charges are only refundable where goods are faulty